Director, Donor Relations

Reports To: SVP, Chief Development Officer

Position Summary:
The Director of Donor Relations is responsible for designing, implementing, and coordinating an organization-wide comprehensive donor relations and stewardship system that appropriately and consistently promotes interaction with and recognition of donors at all levels. In addition, the director will help to create positive and mutually-rewarding relations between United Way of New York City (UWNYC) and its donors by partnering with the President’s Office, Corporate Engagement, Marketing, Volunteer, and Individual Giving teams to determine the best strategies for effective stewardship of donors. She/he maintains ongoing and active networking with internal and external constituencies, advises on the facilitation of recognition events, and coordinates various activities towards creating gratifying gift experiences for all donors. The Director will supervise UWNYC’s research team.

Job Responsibilities:
Establishes and manages information tracking processes regarding acknowledgement, recognition, on-going communications, and continued cultivation of past and current major donors to enhance their relationship with UWNYC and increase the likelihood of continued contributions.

  • Works closely with the Corporate Campaign and Major and Individual Giving teams to acknowledge and steward individual and corporate donors.
  • Develops and assesses policies and procedures across the organization that are essential for a comprehensive donor relations program. 
  • Designs, documents, and implements a systematic and integrated donor relations program that includes written acknowledgements and donor recognition experiences.
  • Responsible for devising and using consistent, accurate, and appropriate information-sharing mechanisms for stewarding prospects and donors. Proactively supports the stewardship responsibilities of the Resource Development staff by assisting them in establishing and coordinating individualized stewardship plans for donors.
  • Works collaboratively with the Resource Development and Marketing & Communications teams to compose letters, compile appropriate invitation lists, engage featured program participants, create programs, and provide program materials.
  • Creates cultivation plans for the Women's Leadership Council's Power of Women to Make a Difference Award Luncheon, Gridiron Gala, and other organization thought-leadership and fundraising events.
  • Recommends and facilitates on- and off-campus publicity of major gifts and donors with the department of Marketing and Communications. Advises on and facilitates the recognition of donors in both print and Web-based publications. Contributes donor and gift information for the Annual Report, oversees production of the donor roll, determines the report recipients, and facilitates the mailing. 
  • Serves as a contact for the most significant donors, helping to resolve problems, questions, and concerns. 

Skill, Knowledge and Experience:

  • Commitment to local communities
  • Specific subject matter knowledge in Donor Relations best practices
  • Bachelor's degree and a minimum of 5+ years of fundraising or stewardship experience in the education and/or community services field.
  • The candidate selected will possess exceptional oral and written communication skills, be highly-organized and detail-oriented.
  • Ability to write clear, structured, articulate, and persuasive proposals is essential.
  • Ability to develop persuasive PowerPoint and other types of presentations
  • Solid proficiency with Microsoft Office: Excel, PowerPoint, and database knowledge.
  • Flexible, reliable, mature team player
  • Able to multi-task and adapt to continually changing priorities and needs
  • Capable of thinking out of the box, offering creative ideas and solutions
  • Possess positive, “can-do” attitude


  • Mission Focused
  • Effective and Engaging Communicator
  • Planning and Execution
  • Collaboration
  • Integrity

HOW TO APPLY: Please send a cover letter and resume to with the title "Director, Donor Relations" in the subject line of the email. No phone calls or faxes accepted.

United Way of New York City is an Equal Opportunity Employer