Shelter & Housing

Foreclosure / Eviction Assistance

HOPE NOW Hotline:
Free foreclosure prevention assistance
888-995-HOPE (All Boros)
Languages Spoken: English, Spanish

Center for NYC Neighborhoods: 
Homeowner's Hotline provides housing counselors or legal services
855-HOME-456 (All Boros)
Languages Spoken: English, Spanish

NY State Dept. of Financial Services:  
Assistance with mortgage fraud, mortgages, personal debt, and the foreclosure process
800-342-3736 (All Boros)
Languages Spoken: English, Spanish

Palladia: 
Provides job training, child care and anti-eviction programs
212-979-8800 (All Boros)
Languages Spoken: English, Spanish

HomeBase: 
Legal services, landlord mediation, short term financial assistance, and help with eviction prevention
646-393-4000 (BX)
718-674-1000 (Q)
929-234-3036 (BKLYN)
Languages Spoken: English, Spanish

MFY Legal Services:  
Assists with foreclosure defense, settlement conferences, rescue scams, deed-theft schemes
212-417-3700
Languages Spoken: English, Spanish

Housing / Shelter

CITY FEPS: 
Helps families at risk of entry into shelters and those already in shelters to secure permanent housing
212-232-0561 (All Boros)
Languages Spoken: English, Spanish

HELP USA:  
Provides permanent and transitional housing, along with adult and child care services
212-400-7000 (All Boros)
Languages Spoken: English, Spanish

Nazareth Housing: 
Services include emergency family shelter, supportive housing, food, and urgent needs assistance
212-777-1010 (All Boros)
Languages Spoken: English, Spanish

U.S. Dept. of Housing and Urban Development (HUD): 
Rental assistance programs. Find affordable rentals and special-needs housing. Get help with your utility bills
212-264-8000 (All Boros)
Languages Spoken: English, Spanish

CAMBA-Eviction Prevention Unit: 
Help clients apply for the FEPS (Family Eviction Prevention Supplement) subsidy and navigate the housing court process, offers benefit advocacy and referrals to legal services and other services to help them stabilize their housing
718-675-3373 (BKLYN)
Languages Spoken: English, Spanish

Fordham Bedford Housing Corporation:
Provides safe housing at affordable rates for low- to moderate-income families
718-367-3200 (BX)
Languages Spoken: English, Spanish

Catholic Charities:  
Provides emergency food services, employment training, homelessness prevention
888-744-7900  (BX, M)
Languages Spoken: English, Spanish

New Destiny Housing: 
Permanent housing for domestic violence survivors
646-472-0262  ext. 11 (All Boros)
Languages Spoken: English, Spanish

Legal Assistance

Legal Aid Society:  
Free legal services to low-income New Yorkers
212-577-3300 (All Boros)
Languages Spoken: English, Spanish

Urban Justice Center: 
Legal services for people living on the streets and in poverty
646-602-6200 (BKLYN, BX, MAN, Q)
Languages Spoken: Multilingual

Financial Assistance

Public Tenant Hotline:
212-669-7250 (All Boros)
Language Spoken: English

The Central Council of Society of St. Vincent de Paul: 
Some funds may be available for utility or rental assistance
212-755-8615 (All Boros)

Catholic Charities Helpline: 
Financial aid for paying rent arrears to stop eviction
888-744-7900 (All Boros)
Languages Spoken: English, Spanish

NYC Emergency Solution Grants: 
Grants can be used to stop an eviction
212-639-9675 (All Boros)

Legal Aid Society - Family Eviction Prevention:  
Payments to cover back rent that may be due to the family
718-991-4758 (BX)
212-426-3000 (Upper Man)
212-577-3300 (Lower Man)
718-722-3100 (BKLYN)
718-286-2450 (Q)
718-273-6677 (SI)
Languages Spoken: English, Spanish

SCRIE:  
NYC Rent Freeze Program for seniors 62 yrs and over
311 (All Boros)

Coalition for the Homeless:  
You must be in court, have a signed court stipulation, and have future ability to pay your ongoing rent
212-964-5900 (All Boros)
Language Spoken: English

Community Service Society-Homeless Prevention:  
Grants to those with mortgage or rent arrears who are at risk of losing their homes or being evicted
212-254-8900 (All Boros)
Language Spoken: English

HRA One Shot Deal: 
Rent payment assistance to those with impending evictions
718-557-1399 (All Boros)
Languages Spoken: English, Spanish

Salvation Army Emergency Assistance Programs:
Financial and emergency assistance programs
212-337-7200 (All Boros)
718-665-8472 (BX)
718-622-0614 (BKLYN-Bedford)
718-455-4102 (BKLYN-Bushwick)
718-721-9046 (Q)
Languages Spoken: English, Spanish

Housing Court

Housing Court Answers: 
Referrals to low-income housing and supportive services
212-962-4795 (NYC)
914-949-8146 (Westchester)
718-657-0599 (Q)
Languages Spoken: Multilingual

Utilities

HEAP - Home Energy Assistance Program: 
Assists low-income New Yorkers with the cost of heating their homes
800-692-0557 (NYC Only)
800-342-3009- OTDA Hotline (NY State)
Language Spoken: English

ConEd Concern Program:  
Assists seniors and those with disabilities
800-872-8846  (All Boros)
Ask for CONCERN Program
Language Spoken: English

Energy Share:  
Provides ConEd customers with one-time grants of up to $200 for monthly electricity bills
877-480-7427 (All Boros)
Language Spoken: English

National Grid:  
For patients facing a medical emergency, provides short-term financial relief, allowing up to 30 days of additional time to pay phone, gas, electric, or water bills
718-643-4050 (All Boros)
Language Spoken: English

National Grid Care and Share Energy Fund:  
Emergency financial assistance
855-852-2736
718-422-4207
718-422-4228 (All Boros)
Language Spoken: English

HRA One Shot Deal:  
Assistance with energy and utility bills
718-557-1399 (All Boros)
Language Spoken: English

Salvation Army Emergency Assistance Programs: 
Financial and emergency assistance programs
212-337-7200 (All Boros)
Language Spoken: English

Oil Heat Program:  
Free heating oil for low-income families
877-JOE-4-OIL (All Boros)
Language Spoken: English

Community Service Society Utilities Assistance: 
Grants for those unable to pay utilities, including water, gas, and electricity
212-254-8900 (All Boros)
Language Spoken: English